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Licensing Project Manager, COA

United States

Licensing Project Manager, COA

  • United States
Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, MA, Lionbridge maintains solution centers in 28 countries.

Employee Sub-Group: Regular FT Salaried
Work Schedule:
Location: Work From Home, Massachusetts
Position Title: Licensing Project Manager, COA

Req: 33814

Licensing Project Manager - Clinical Outcome Assessments (COA)

This is a Remote/WFH role that must reside within the Continental US

About the role:

Under the general supervision of the Global Practice Lead, this role's primary purpose is to manage end-to-end license procurement projects from initial client requests to full execution of relevant agreements. You will also build and maintain records of Clinical Outcome Assessments (COA) for efficient and informed facilitation of internal and external stakeholder requests.

What you will do:
  • Scope, quote, and execute licensing projects for COA and eCOA clients.
  • Facilitate license holder reviews if required per the relevant agreements on all projects
  • Research and maintain records and summaries on instruments by completing searches for instrument records, licensing information and related reference details via web searches, documentation reviews, interviews, email and calls.
  • Provide support and input to Sales and external clients, including education about the licensing process, as required, to set and maintain expectations in general and for specific requests.
  • Collaborate with internal teams to initiate and implement procedural changes and customized workflows and documentation.
  • Resolve questions and issues in a timely and effective manner for clients and internal teams.
  • Collaborate with the Global COA Team on initiatives.

  • 3+ years' licensing facilitation experience.
  • Bachelor's Degree strongly preferred.
  • COA domain experience.
  • Localization experience is a strong plus.
  • Intermediate knowledge of Microsoft Office and related tools, esp. MS Excel and Word.
  • Ability to work under pressure in a deadline-driven environment.
  • Strong customer service, negotiation and problem-solving skills.
  • Strong organizational skills.
  • Strong written and oral communication skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at (978) 964-4898. To ensure that proper attention can be provided to those requesting a reasonable accommodation, this number should not be used for general inquiries regarding the status of a candidate’s application.