Person, Chair, Furniture, School, Restaurant, Cafeteria, Classroom, Room, Indoors

Language Lead

San José, San José Province, Costa Rica

Language Lead

San José | San José Province | Costa Rica

Job Description - Language Services, Costa Rica



Job Title: Global Language Lead, Localization

Department: Language Services

Reports To: Language Services Manager

FLSA Status: Exempt

EEO Job Group: Professionals

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SUMMARY:

Contributes to defining best processes and engages through the project lifecycle and final delivery.

Defines and establishes best linguistic strategies to meet the project specific requirements.

Analyzes source text, assesses any language related issues before project start, implements and maintains the translation and linguistic quality assurance processes, creates a translation package, communicates with linguists and project team, centralizes and provides input on language matters and supports the language teams.

Resolves linguistic issues and queries, tracks, analyzes language quality data.

Drives development, implementation and maintenance of linguistic assets, and the client review processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Communication & Collaboration
  • Prompt written communication including, but not limited to email and documentation.
  • Prompt verbal communication including, but not limited to, telephone conversations, and in-person discussions.
  • Prompt notification to manager about any problems that affect his/her ability to accomplish planned goals.
  • Ability to work effectively with remote teams.
  • Communicates with Manager or Project Manager for status reports and issues in team.
  • Communicates project priorities and provides detailed translation instructions and support documentation to translation resources.


Work Quality, Efficiency, & Innovation
  • Participates in defining the strategy, coordinates all linguistic activities to ensure correct execution of plan, and provides input for post-project analysis.
  • Reviews source material to assess and manage linguistic requirements and terminology needs.
  • Assesses potential linguistic issues and make recommendations on risks and contingencies.
  • Communicates project priorities and provides detailed translation instructions and support documentation to translation resources.
  • Manages linguistic issues and queries.
  • May perform small linguistic tasks such as translation, editing, proofreading, linguistic testing, on an as needed basis.
  • Implements and maintains the linguistic quality assurance process throughout project and signs-off on overall quality of final deliverables before shipping to client.
  • Performs Quality Control steps.
  • Tracks & analyzes language quality data.
  • Drives development, implementation and maintenance of linguistic assets.
  • Drives client review processes.
  • Communicates with Manager or Project Manager for status reports and issues in team.
  • Solves problems with some level of support.


Excellence and Leadership
  • Is responsible for project linguist quality and delivering on-time, quality deliverables throughout entire project cycle (pre-production through post-production).
  • Leads a team of linguists on a specific project in one or more languages.
  • Respects and is compliant with all ISO & LEO procedures.
  • Demonstrate honesty, keep commitments and behave in a consistent and ethical manner - abiding by all Lionbridge policies.
  • Takes ownership of his/her work and actions.
  • Demonstrates analytical skills.


JOB REQUIREMENTS: Level 2
  • College Degree (Bachelor's degree or higher) in Linguistics, Translation or language-related domain.
  • 2+ years of professional experience in translation or related fields strongly preferred.
  • Native fluency in 1+ non-English language(s).
  • Knowledge of Localization Processes, Translation Memory tools, Terminology management processes and computer-assisted translation software.
  • Excellent command of Microsoft Office applications.
  • Strong problem-solving skills.
  • Ability to work well with others in a multi-cultural and fast-paced environment.

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