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IT Support Specialist

Žilina, Žilina Region, Slovakia

IT Support Specialist

  • Žilina, Žilina Region, Slovakia
We are seeking an experienced IT professional to join our team as IT Technician.

You will report to the IT Manager within the Global End-User Services team and will support our end users and IT systems both locally and in other sites in the region.

Duties will Include:
  • Manage local IT systems, software and hardware, ensuring they remain operating optimally and securely.
  • Provide both local and remote support to the end users with minimal supervision - able to troubleshoot effectively and using your own initiative.
  • Maintain a knowledgebase of known solutions.
  • Manages local network and ensures its effective and secure connection with the entire company network.
  • Provides consultations and training sessions on the software and technical security for the employees and newcomers.
  • Performs tasks connected with physical and logical security of IT systems and remediates any issues found.
  • Assist with ongoing local, regional, or global projects.
  • Create and maintain up to date documentation of IT systems.
  • Perform tasks regarding the local law with regards to all IT systems, physical and virtual.


Requirements:
  • Proven/recent experience working in a busy IT team, ideally in a multi-site corporate environment.
  • Fluent spoken and written English.
  • Strong pro customer orientation and ability to prioritize tasks under pressure.
  • Solid experience administering Windows Server Environment and Active Directory.
  • Proven/recent experience managing Windows Desktops and Servers.
  • Good understanding of network environments (TCP/IP, LAN/WAN, VLANs, DHCP, DNS, VPN) Ability to develop clear and concise documentation.
  • Experience using PowerShell to automate processes and/or repetitive tasks is desirable.
  • Mac and Linux operating system experience desirable.


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