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IT Support Specialist

Žilina, Žilina Region, Slovakia

IT Support Specialist

  • Žilina, Žilina Region, Slovakia
We are seeking an experienced IT professional to join our team as IT Technician.

You will report to the IT Manager within the Global End-User Services team and will support our end users and IT systems both locally and in other sites in the region.

Duties will Include:

Manage local IT systems, software and hardware, ensuring they remain operating optimally and securely.

Provide both local and remote support to the end users with minimal supervision - able to troubleshoot effectively and using your own initiative.

Maintain a knowledgebase of known solutions.

Manages local network and ensures its effective and secure connection with the entire company network.

Provides consultations and training sessions on the software and technical security for the employees and newcomers.

Performs tasks connected with physical and logical security of IT systems and remediates any issues found.

Assist with ongoing local, regional, or global projects.

Create and maintain up to date documentation of IT systems.

Perform tasks regarding the local law with regards to all IT systems, physical and virtual.

Requirements:

Proven/recent experience working in a busy IT team, ideally in a multi-site corporate environment.

Fluent spoken and written English.

Strong pro customer orientation and ability to prioritize tasks under pressure.

Solid experience administering Windows Server Environment and Active Directory.

Proven/recent experience managing Windows Desktops and Servers.

Good understanding of network environments (TCP/IP, LAN/WAN, VLANs, DHCP, DNS, VPN)

Ability to develop clear and concise documentation.

Experience using PowerShell to automate processes and/or repetitive tasks is desirable.

Mac and Linux operating system experience desirable.

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