Information Management Specialist

Lionbridge is looking for an Information Management Specialist in Corvallis, OR. The ideal candidate is self-directed, highly organized, and detail-oriented. The top candidate must have excellent written and verbal communication skills, with a critical ability to communicate and to ensure documentation records are maintained to defined standards and policies.

Job description

• The primary role includes the following:
  • Oversee and manage the documentation Change Management process, including the management (creation, routing, approval, and archiving) of Controlled Documents
    • Manage "Master List" of Controlled Documents
    • Use standard change management and Controlled Document tools and applications
    • Close gaps in document approvals as needed
  • In addition, ensure that all compliance documents are kept current, appropriately, and accurately stored/housed, and archived.
  • Oversee the Records Management program for our client's team
  • Support the team in the execution of their responsibilities listed in the Records Management Policy.
  • Ensure the team is in compliance with Records Management policies and requirements.
  • Audit experience and/or experience with document management system requirements (such as ISO/GMP) a plus
  • Manage any organization-owned Records Management policies and procedures that are designed to ensure compliance with the Records Management policies and requirements.
  • Ensure communications regarding the Records Management program are delivered across the team
  • Quarterly reporting on the state of the Records Management program.
• Ensure that documentation required to meet both ISO and Vertical Market requirements is kept current, and meets compliance and audit expectations
  • Documents necessary to support compliance claims
  • Manage retention and archiving requirements
  • Manage SharePoint sites that house key documentation
    • Identify those sites and compliance/audit records
    • Develop and manage backup and recovery plans as determined to be appropriate
    • Updates and maintenance
• Training Coordinator for the team relating to auditable and compliance documentation

Preferred skills and experience

• Proficient with Microsoft Office tools
• Familiarity with change management processes
• Very well organized, and experienced with records management
• Creative thinking; has the ability to develop and implement processes where none may exist, or where existing processes may be insufficient
• Familiarity with compliance-related documentation, change control of key/critical process documents, and change management "best practices"
• Familiarity with 3rd party audit processes and requirements
• Ability to work in a dynamic and technically challenging work environment, across a diverse set of stakeholders and team members, several in a variety of countries and time zones
• Excellent leadership, verbal and written communications, with the ability to operate independently and collaborate effectively across the team