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Information Management Specialist

Corvallis, Oregon, United States

Information Management Specialist

  • Corvallis, Oregon, United States
Lionbridge is looking for an Information Management Specialist in Corvallis, OR. The ideal candidate is self-directed, highly organized, and detail-oriented. The top candidate must have excellent written and verbal communication skills, with a critical ability to communicate and to ensure documentation records are maintained to defined standards and policies.

Job description
  • The primary role includes the following:
    • Oversee and manage the documentation Change Management process, including the management (creation, routing, approval, and archiving) of Controlled Documents
      • Manage "Master List" of Controlled Documents
      • Use standard change management and Controlled Document tools and applications
      • Close gaps in document approvals as needed
    • In addition, ensure that all compliance documents are kept current, appropriately, and accurately stored/housed, and archived.
    • Oversee the Records Management program for our client's team
    • Support the team in the execution of their responsibilities listed in the Records Management Policy.
    • Ensure the team is in compliance with Records Management policies and requirements.
    • Audit experience and/or experience with document management system requirements (such as ISO/GMP) a plus
    • Manage any organization-owned Records Management policies and procedures that are designed to ensure compliance with the Records Management policies and requirements.
    • Ensure communications regarding the Records Management program are delivered across the team
    • Quarterly reporting on the state of the Records Management program.
  • Ensure that documentation required to meet both ISO and Vertical Market requirements is kept current, and meets compliance and audit expectations
    • Documents necessary to support compliance claims
    • Manage retention and archiving requirements
    • Manage SharePoint sites that house key documentation
      • Identify those sites and compliance/audit records
      • Develop and manage backup and recovery plans as determined to be appropriate
      • Updates and maintenance
  • Training Coordinator for the team relating to auditable and compliance documentation


Preferred skills and experience
  • Proficient with Microsoft Office tools
  • Familiarity with change management processes
  • Very well organized, and experienced with records management
  • Creative thinking; has the ability to develop and implement processes where none may exist, or where existing processes may be insufficient
  • Familiarity with compliance-related documentation, change control of key/critical process documents, and change management "best practices"
  • Familiarity with 3rd party audit processes and requirements
  • Ability to work in a dynamic and technically challenging work environment, across a diverse set of stakeholders and team members, several in a variety of countries and time zones
  • Excellent leadership, verbal and written communications, with the ability to operate independently and collaborate effectively across the team

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