Person, Party, Night Life, Club, Night Club, Face, People, Crowd, Disco

Helpdesk Support Engineer

Mumbai, Maharashtra, India

Helpdesk Support Engineer

Mumbai | Maharashtra | India

Basic requirements:
• Strong IT awareness and technical acumen
• English proficiency (particularly in writing)
• Ability to work various shifts in 24/7 support model
• Strong knowledge of Microsoft Operating Systems and applications
• Good analytical and problem-solving skills
• Outstanding customer orientation and focus on excellence
• Ability to communicate technical problems and solutions clearly to all levels of users and management

Ideal candidate should additionally have:
• Basic knowledge of Active Directory and Microsoft Exchange
• Network environment understanding (TCP/IP, LAN/WAN, DHCP, DNS, VPN)
• Experience in a remote support environment
• Degree/diploma/certificates in IT (or studies in progress)
• Experience working in a technical support environment
• Business English certificate

Scope of responsibilities:
• Provide first level technical support for corporate users and external customers
• Corporate systems administration
• Network and systems monitoring
• Performing periodical maintenance tasks
• Following defined procedures and processes

Apply now

Alert me about jobs like this

Not ?

Thank you, please complete your application on the following page.

People also viewed

Helpdesk Shift Supervisor

Mumbai Maharashtra India Mumbai, Maharashtra, India Language Services
Requirements: • 6-10 years of experience working in IT Support (Helpdesk, Servicedesk) • English proficiency (particularly in writing), Business English certificate would be a plus • Superb English and communication and team working capabilities •...

IT Systems Engineer

Waltham Massachusetts United States Waltham, Massachusetts, United States Information Technology
Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our glo...

Localization Engineer

Mumbai Maharashtra India Mumbai, Maharashtra, India Language Services
The Localization Engineer helps project managers with technical tasks such as file analysis, preparation, debugging, management, archiving, etc. The Localization Engineer is able to resolve problems inherent in various localization tasks and proce...

Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.
If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.