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Director, Development

Waltham, Massachusetts, United States

Director, Development

Waltham | Massachusetts | United States

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains solution centers in 28 countries.

Employee Sub-Group: Regular FT Salaried
Work Schedule:
Location: Waltham , Massachusetts
Position Title: Director, Development

Lionbridge's GeoFluent Interpreter Direct, a suite of services that significantly improves the customer experience for firms in need of real-time interpretation. By cutting the number of handoffs between callers, service agents and interpreters, the new features provide smooth, streamlined interactions that result in significantly reduced effort and generate higher customer satisfaction. With GeoFluent Interpreter Direct, a customer will no longer be forced to communicate with a brand agent of a different language without an interpreter already on the line to facilitate the interaction.

The Director of Software Development is the technical visionary, chief architect, and software engineering manager that leads the continuing fulfilment of the product suite. The development group consists of several teams of strong agile performers. GeoFluent has a microservices architecture built on the .NET stack and deployed on Microsoft Azure.

Responsibilities

Team Management
  • Assist, direct, and train team members
  • Retain high value contributors
  • Promote and facilitate collaboration within the team and the organization
  • Establish performance goals for team members and track progress

Software and Architectural Design
  • Consider the big picture and long-term goals when making architectural choices
  • Pragmatic decision maker capable of designing and architecting a proper solution while avoiding over-engineering
  • Exercise agile best practices when making design decisions and formulating implementation strategies
  • Understand how best to apply Microsoft .NET and Azure technologies to solve problems

DevOps Management
  • Responsible for maintaining uptime of the production systems
  • Establish best practices around DevOps
  • Manage and lead the teams in monitoring, managing, and maintaining the running operational systems

Agile Product Management
  • Help prioritize the backlog
  • Attend sprint planning and standups
  • Set expectations to internal and external stakeholders
  • Communicate delays and scope changes

Sales Support
  • Educate sales engineers about features
  • Communicate with customers around technical features, capabilities, and decisions

Qualifications and Experience

The successful candidate should have the following experience and qualifications:
  • Proven ability leading a high-performing development team using an agile methodology is required. Experience with continuous delivery is highly desirable
  • Experience managing a globally distributed team
  • Proven ability to oversee multiple projects or initiatives concurrently.
  • Experience with n-tier application design and development
  • Experience working with PaaS application in a public cloud environment is a significant plus
  • Patient team player with demonstrated record working with other teams
  • Top-notch analytical and problem-solving skills
  • Demonstrated ability to be a self-starter and willingness to master new things
  • Must have outstanding verbal, written, and interpersonal communication skills


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.
If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.