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Community Manager

Warsaw, Masovian Voivodeship, Poland

Community Manager

  • Warsaw, Masovian Voivodeship, Poland
Position objective:

Lionbridge Gaming is home to a large community of global players who participate in remunerated test for a broad catalog of game studios. You will manage interactions between the gamers and Lionbridge, organize and lead the execution of tests, ensure that payments are issues and processed and help grow the community by conducting outreach activities.

If you know the game industry well, have at least 3 years of experience in a similar position and like to cooperate with people, join Lionbridge and bec o me a Community Manager in the Games industry.

Responsibilities:
  • Recruiting, qualifying and managing community members based on current needs for test execution.
  • Proactively engage with the community in multiple platforms, reactively solve any challenge and answer any question in regards to project execution;
  • Lead projects execution in a client-facing manner.
  • Data driven management around community profile and optimization to meet business needs;
  • Coordinating tests taken by the candidates;
  • Maintaining and updating community partners' data in the community database on a regular basis and keeping it up to date;
  • Monitoring quality results of community partners;
  • Requalifying resources based on the quality performance data;
  • Building and maintaining good relationship with community members;
  • Developing contact database and promoting Lionbridge community among global Gaming community via Gaming forums, portals, communicators, and websites;
  • Leading initiatives to improve resource pool profile and engagement.


Requirements:
  • 3 years of experience on similar position;
  • Strong knowledge of Gaming industry and community;
  • Expertise with Discord;
  • Proficiency with marketing tools/software preferred;
  • Well developed interpersonal and negotiation skills;
  • Advanced knowledge of Microsoft Office Suite or equivalent;
  • Experience in reporting;
  • Fluent English knowledge (at least C1 level).


We offer:
  • Work contract with employee benefits package including private medical care, sport card, day off for your birthday and holiday allowance;
  • Work in a creative team and friendly environment;
  • Professional development opportunities in a multi-cultural environment - Lionbridge has offices in over 20 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles;
  • Access to training platform.


We kindly inform that Lionrdige reserves the right to contact only selected candidates.

Internal position type: Group 1

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