Lionbridge AI are now looking to hire a Community Engagement Administrator, to join our team in Ballina, Co. Mayo, Ireland.
The successful candidate will work within the Community Engagement Team providing direct support to a global community of homeworkers. Your role will involve working to keep our community members engaged and motivated at all times. This is a fast-paced role, which requires great attention to detail.
Duties & Responsibilities:
Providing day to day support to an online global community of individuals
Responding in a timely and professional manner to a high volume of inbound email queries/incidents daily
Carrying out of periodic phone calls to our community members
Updating and tracking of data/information and compiling of weekly reports, where a methodical approach to routine tasks is required
Compilation of periodic surveys and analysis of results
Working on new initiatives to improve and enhance existing global communications
Participating in weekly interactive webinar sessions
Ability to prioritize multiple tasks and manage time efficiently to ensure that deadlines and targets are always achieved
This list is not exhaustive as there may be other duties and responsibilities that form part of the role
Candidates Must Have:
Flexibility and willingness to support multiple functions/business units
Excellent communication and interpersonal skills
Ability to work in a team environment with a high sense of urgency
Ability to prioritize multiple tasks and manage time efficiently
Experience working in an administration background is essential
Proficiency in Excel is required for this role
Experience and familiarity using the internet and email
Attention to detail and a methodical approach to work is required for this role
Strong communication and organizational skills
3rd level qualification or equivalent qualification in a Business Discipline
2-3 years administration experience working in a global/multinational background is an advantage
Lionbridge AI is an Equal Employment Opportunity Employer.
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