World Wide Community Manager in charge of Korean is responsible mainly for two aspects:
Resource qualification and management for Korean language related services suppliers; and
Outsourcing support on Korean-related projects, for all WW Lionbridge Ops Sites.
S/he works as a member Worldwide Community Management Organization, and directly reports to Community Mgt. Director - Asia, based in Beijing, China.
Responsible for recruiting and securing qualified 3rd-party service suppliers (Translators, Editors, Copywriters, Interpreters, DTP Specialists, etc.) for Korean for all Lionbridge operations worldwide
Own the relationship with the external suppliers for Korean both from the operational and commercial perspective - qualification, negotiation, performance management, etc.
Contribute to identify the best outsourcing model for Korean
Serve as escalation point for external resource issues for Korean
Ensure that our WW offices and programs are efficiently outsourced for Korean (from the perspectives of Cost/Quality/Capacity)
Ensure that effective actions are taken with external Korean suppliers to resolve quality, capacity and cost issues
Work with WW Lionbridge Offices and Programs on resource planning from strategic viewpoint, support during project execution and regularly analyze/monitor vendor performance.
Job Location - ideally at Lionbridge S. Korea office in Seoul.
Qualification Requirement s
Bachelor degree or higher, ideally in Supply Chain management, Project Management, Procurement, etc.
Native or near-native Korean, strong communication skill both in Korean and in English, oral and written;
3+ years working experience in localization/language services industry with direct interface with clients and/or suppliers, as VM or PM.
Team worker with sensitivity in cultural difference. Business experience in international circumstances is preferred.
Strong Negotiation skill and data analysis skill
Proven ability to set priorities and multi-task
Management / team leading experience is preferred
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