Person, Face, Female, Hair, Clothing, Woman, Girl, Finger, Smile

CM business partner

Seoul, Korea, Republic of

CM business partner

  • Seoul, Korea, Republic of
About Korean Community M anager

World Wide Community Manager in charge of Korean is responsible mainly for two aspects:
  • Resource qualification and management for Korean language related services suppliers; and
  • Outsourcing support on Korean-related projects, for all WW Lionbridge Ops Sites.

S/he works as a member Worldwide Community Management Organization, and directly reports to Community Mgt. Director - Asia, based in Beijing, China.

The Role
  • Responsible for recruiting and securing qualified 3rd-party service suppliers (Translators, Editors, Copywriters, Interpreters, DTP Specialists, etc.) for Korean for all Lionbridge operations worldwide
  • Own the relationship with the external suppliers for Korean both from the operational and commercial perspective - qualification, negotiation, performance management, etc.
  • Contribute to identify the best outsourcing model for Korean
  • Serve as escalation point for external resource issues for Korean
  • Ensure that our WW offices and programs are efficiently outsourced for Korean (from the perspectives of Cost/Quality/Capacity)
  • Ensure that effective actions are taken with external Korean suppliers to resolve quality, capacity and cost issues
  • Work with WW Lionbridge Offices and Programs on resource planning from strategic viewpoint, support during project execution and regularly analyze/monitor vendor performance.

Job Location - ideally at Lionbridge S. Korea office in Seoul.

Qualification Requirement s
  • Bachelor degree or higher, ideally in Supply Chain management, Project Management, Procurement, etc.
  • Native or near-native Korean, strong communication skill both in Korean and in English, oral and written;
  • 3+ years working experience in localization/language services industry with direct interface with clients and/or suppliers, as VM or PM.
  • Team worker with sensitivity in cultural difference. Business experience in international circumstances is preferred.
  • Strong Negotiation skill and data analysis skill
  • Proven ability to set priorities and multi-task
  • Management / team leading experience is preferred

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