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Automotive Data Coordination Author

Madison Heights, Michigan, United States

Automotive Data Coordination Author

Madison Heights | Michigan | United States

The Automotive Data Coordination Author position offers the opportunity for those with automotive industry experience and competency in computer literacy to help clients develop accurate and quality technical publications. Armed with your automotive experience, you'll be helping to validate resource documents that drive work assignments, diving into databases, analyzing data, and preparing reports to ensure that the clients' technical publications are accurate and easy to understand by the rest of the automotive field.

The Automotive Data Coordination Author will interface directly with the client, there will be a need for the candidate to be able to display exemplary customer service skills in a professional office setting and vehicle lab environment

Job Responsibilities

  • Support efforts to resolve customer concerns related to labor time guides, bulletins, and service manuals for an OEM
  • Apply automotive knowledge and utilize multiple client supplied files in order to identify appropriate work plans and resource utilization
  • Interacting with the client, internal and external authoring teams, on-site validation teams, and other regional team members around the globe to produce publications
  • Effective use of database tools (MS Access) and related reports
  • Respectfully respond to requests for information
  • Conform to security policies and data integrity
  • Effective communication with Leadership and support of Leadership responsibilities
  • Ensure accurate and proper reporting on vehicle project progress to leadership


Key Competencies

  • Aptitude for the automotive industry, data analytics, and look for ways to promote a continuous improvement mentality
  • Demonstrate a willingness to learn and ability to be mentored
  • Exceptional attention to detail with the capacity to give and take directions well
  • Ability to work individually and in team environments equally and efficiently
  • Excellent oral and written communication skills with ability to communicate clearly
  • Ability to manage time efficiently to meet deadlines
  • Decision making and problem-solving skills
  • Ability to work in an office setting
  • Willing to take ownership of the information and continuously look for improvement


Qualifications

  • Associates degree or equivalent, Bachelor's degree preferred
  • 2-5 years of similar work experience, experience with database functionality preferred
  • Previous experience with vehicle service and service information preferred
  • Exceptional PC skills and intermediate knowledge of MS Excel and Access
  • Database knowledge and skills with the ability to create reports and run queries
  • Knowledge of automotive service industry, service equipment, and shop safety


IND17

LIONS19

About Us:

Lionbridge is a global outsourcing company that combines its worldwide technical documentation, learning development and engineering expertise. Organizations rely on Lionbridge's content and engineering services to help increase the speed of production adoption and gain market share in local and global markets. Global Content and Engineering is a division of Lionbridge that supports our customer's global product lifecycle from engineering, validation, technical documentation, training, translation and engineering support. With multiple development centers across three continents, Lionbridge combines its worldwide design and development expertise with proven program management to bring life to our client's products. We strive to deliver our solutions to global users and customers in the aerospace, automotive, education, industrial, life sciences, software and telco verticals, leveraging our multi-shore delivery platform for continuous, long-term efficiency and quality improvements. To learn more, visit http://www.lionbridge.com.

As an equal opportunity employer, Lionbridge welcomes and embraces a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, or protected military or veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.
If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.